Qualification overview.

This Higher Apprenticeship management qualification (which includes the NVQ,VRQ and Essential  Skills) will be delivered over a period of 12 months, and will require the learner to attend regular monthly assessor visits at the workplace.

For the Level 4 NVQ Diploma in Management the credit value is 53 , 17 credits for the mandatory units from Group 1, a minimum of 20 credits from Group 2, a maximum of 16 credits from Group 3, and minimum of 40 credits at Level 4 or above. The table below sets out the mandatory units and a sample of the optional units. A full list of optional units can be provide on request.

( ) = credit value L = Level

Mandatory units within the NVQ DiplomaOptional units within the NVQ Diploma
Group 1

• Manage Personal and Professional Development (3) L3
• Provide Leadership and Management (5) L4
• Develop and Implement an Operational Plan (5) L4
• Develop Working Relationships with Stakeholders (4) L4
Group 2

• Develop and Maintain Professional Networks (3) L4
• Encourage Learning and Development (3) L4
• Manage a Budget (4) L4
• Manage a Project (7) L4
• Recruitment, Selection and Induction Practice (6) L4
• Manage Redundancy and Redeployment (6) L4
• Manage Team Performance (4) L3
• Manage Individual’s Performance (4) L3
• Manage Individuals’ Development in the Workplace (3) L3
• Chair and Lead Meetings (3) L3
• Encourage Innovation (4) 3
• Manage Conflict in a Team (5) L3
• Collaborate with Other Departments (3) L3
• Develop and Manage Collaborative Relationships with Other Organisations (5) L5
• Optimise the Use of Technology (6) L5
Group 3

• Manage Health and Safety in Own Area of Responsibility (5) L4
• Manage Information Systems (6) L4
• Manage Customer Service Operations (7) L4
• Contribute to the Improvement of Business Performance (6) L3
• Negotiate in a Business Environment (4) L3
• Resolve Customers’ Problems (4) L3
• Analyse Competitor Activity (3) L3
• Developing Sales Proposals (5) L4
• Prioritising Information for Sales Planning (3) L4