This Higher Apprenticeship management qualification (which includes the NVQ,VRQ and Essential Skills) will be
delivered over a period of 12 to 18 months, and will require the learner to attend regular monthly assessor visits at the workplace.

For the Level 5 NVQ Diploma in Management and Leadership the credit value is 53 , 22 credits for the mandatory units from Group 1, a minimum of 23 credits from Group 2, a maximum of 8 credits from Group 3, and minimum of 30 credits at Level 5 or above. In the table below are listed the mandatory units and a sample of the optional units. A full list of optional units can be supplied on request.

( ) = credit value L = Level

Mandatory units within the NVQ DiplomaOptional units within the NVQ Diploma
Group 1

• Contribute to the Development of a Strategic Plan (5) L5
• Design Business Processes (5) L5
• Manage Strategic Change (7) L5
• Provide Leadership and Management (5) L4
Group 2

• Develop and Manage Collaborative Relationships with Other Organisations (5) L5
• Manage Strategic Marketing Activities (7) L5
• Develop and Maintain Professional Networks (3) L4
• Develop and Implement an Operational Plan (5) L4
• Encourage Learning and Development (3) L4
• Discipline and Grievance Management (3) L4
• Develop Working Relationships with Stakeholders (4) L4
• Manage a Tendering Process (4) L4
• Conduct Quality Audits (3) L4
• Manage a Budget (4) L4
• Manage a Project (7) L4
• Recruitment, Selection and Induction Practice (5) L4
• Lead the Development of a Continuous Improvement Strategy (5) L7
Group 3

• Manage Health and Safety in Own Area of Responsibility (5) L4
• Manage Information Systems (6) L4
• Manage Customer Serrvice Operations (7) L4
• Review the Quality of Customer Service (4) L4
• Developing sales Proposals (5) L4
• Prioritising Information for Sales Planning (3) L4