Managing Change
Monday, June 27th, 2011
Understanding Change in the Workplace
Management must not only be ready to change but constantly seeking change. What works today almost certainly will not work tomorrow. What is a good deal today will be too expensive tomorrow. How comfortable is your routine? Just remember it wasn’t raining when Noah built the Ark!
There is often resistance to change. Humans love routines. We seek to create them; we love to talk about them; we use them to control what happens in our lives. Routine gives order and enables us to predict what will happen next. So we tend to dislike change, resist it and avoid it. Therefore an organisation’s people are likely to be the defining factor in whether the transition is successfully carried out. In practice, most organisational transitions don’t wind up being carried out as smoothly or successfully as was originally hoped. This correspondingly indicates that most organisations don’t manage the people side of a change project very well.
Aims
To develop knowledge and understanding of the subject “Understanding Change”
Outcome
Understand change in an organisation.
Objectives
The learner can (in an organisation with which they are familiar):
- Explain the benefits of innovation and change for the organisation
- Identify the barriers to change and innovation in the workplace and explain practical ways of overcoming these barriers
- Explain why communication is important in successful implementation of change
- Explain possible human and financial effects of change upon people, departments and the organisation
Indicative Content
- The benefits of change and the consequences of not changing.
- Direct and indirect aspects of change – human and financial effects upon other people, departments and organisations.
- Ways to organise and co-ordinate resources and activities to achieve planned change
- The role of change in the survival and prosperity of organisations
- Concepts of creativity and innovation and their significance for organisational success and change management
- The role of communication in successful implementation of change
- Barriers to change and innovation – how to identify them and other difficulties in implementing change
- Means of overcoming barriers and difficulties including Kurt Lewin’s unfreezing and freezing techniques, .
- Change fatigue and its adverse effects
- Methods to monitor and control progress of change against plan, including use of Gantt charts, network planning
Planning Change in the Workplace
This looks at areas such as Gantt, SWOT, SMART and PESTLE, continuous improvement & change management, managing human factors, benchmarking for success, objectives, prioritising and monitoring techniques.
Next Steps
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