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Karoline Whittington

Head of Quality & Performance Compliance

Karoline is our quality and performance manager overseeing the the quality of delivery to our clients. She also manages a team of assessors delivering ILM Management Qualifications at Level 3, Level 4 and Level 5, Team Leading Level 2; by encouraging , supporting and motivating the assessors to meet their monthly targets for portfolio submission and review target submission

Karoline has extensive knowledge of assessing and internally verify NVQ/QCF portfolio’s for Management levels 3, 4 and 5, Customer Service levels 2 and 3, Business Administration levels 2 and 3 and also Team Leading level 2.

Karoline has a range of relevant qualifications

  • BTEC Diploma in Management and Leadership L5
  • L4 Learning Coach
  • Diploma in Management L5
  • Professional Trainer Certificate
  • L 4 Advanced Health and Safety in the Workplace
  • Further Adult Education Teaching Certificate Assessor Awards D32/33
  • Verifier Award D34
  • L3 Essential Skills Wales – Communication
  • L3 Essential Skills Wales – Application of Number
  • L3 Essential Skills Wales – Information Communication Technology