Fully Funded Advice and Guidance Training in Wales

  Fully Funded Management Training

Develop the Skills, Knowledge and Personal Abilities of Staff

Our City and Guilds  NVQ Level 4  combines on-the-job and theory-based advice and guidance training that allows organisations and individuals to interact more effectively with their clients.

They offer nationally recognised qualifications with a focus on developing practical  skills and knowledge, helping you and your staff do your job more effectively. They are supported by an unrivalled range of learner, tutor and assessment resources.

92% success rate with learners successfully completing the qualification

Fully Funded City and Guilds Qualifications Available

City and Guilds Level 4 NVQ Diploma in Advice and Guidance

change management


These qualifications are fully funded with neither the employer or employee having to pay anything. The only commitment is time. We will come to your place of work so learners don’t have to travel. At present delivery is online so can be arranged for a time to suit you.

What Does It Include

The qualifications has been designed with  flexibility in mind so as to enable the learner to choose relevant units to match  their own and the business needs. There are mandatory units which include;

  • Develop interactions with advice and guidance clients
  • Manage personal caseload
  • Evaluate and develop own contribution to the service
  • Operate within networks
  • Understand importance of legislation and procedures

Optional Units, of which there are 22,  can include:-

  • Facilitate learning in groups
  • Support clients to make use of the advice and guidance service
  • Advocate on behalf of advice and guidance clients

Meet Your Learning Coach

Who Is This Qualification For?

These qualifications are for those working with clients in organisations providing advice and guidance services, on a professional or voluntary basis.
They are for anyone aged over 16 (Level 3) or 18 (Level 4) providing advice and guidance in a professional or voluntary role. You could be working in careers guidance, for a trade union, in a school, in housing, human resources or in health and social care.

Blended Learning

Benefits For Individuals

This level is ideal if your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services.

To earn this qualification, you must complete a range of mandatory and optional units, including:

  • Support clients to make use of the advice and guidance service
  • Stage and manage the mediation process
  • Provide support for other practitioners.

“I have just completed my  qualification with Call of the Wild. I felt that the overall process was organised and structured well, and is something I would highly recommend to others. My course tutor was extremely helpful throughout the course, providing me with support and encouragement needed. The course has helped me look at my role more in depth and helped me analyse my own work practices and processes. I will take what I have learnt and apply it to my role.”


18 months

Talent Management