ILM Level 2 Diploma in Team Leading Units

Who is the ILM Level 2 Diploma in Team Leading for?

This combined knowledge and competency based qualification is ideal for new
team leaders who want to develop themselves as leaders and managers. It
provides learners with the opportunity to learn and implement the core skills
needed in today’s dynamic business environment.

Qualification Overview

Qualification Title	Credit Value	Total Qualification Time	Structure
Level 2 Diploma in Team Leading QAN: 601/3216/4	40	400 hours	● Two hours induction ● At least five hours tutorial support ● Five mandatory units (22 credits) ● Minimum of 12 credits from Group 1 ● Maximum of 6 credits from Group 2

Level 2 Diploma in Team Leading

Rules of Combination For ILM Level 2 in Team Leading

Five mandatory units (22 credits)
Minimum of 12 credits from Group 1
Maximum of 6 credits from Group 2
Some units are barred against each other, see table below

*Refer to table below for unit details

Mandatory Units for ILM Level 2 Diploma

Reference	Unit Title	Level	Credit Value	GLH*
8620-200	Manage Personal Performance and Development	2	4	18
8620-201	Communicate Work-Related Information	2	4	23
8620-202	Lead and Manage a Team	2	5	25
8620-203	Principles of Team Leading	2	5	37
8620-204	Understand Business	2	4	32

*Credit value **Guided learning hours

Optional Units for ILM Level 2 Diploma

Group 1

Reference	Unit Title	Level	Credit Value	GLH*
8620-205	Develop Working Relationships with Colleagues	2	3	19
8620-206	Contribute to Meetings in a Business Environment	2	3	7
8620-207	Principles of Equality and Diversity in the Workplace	2	2	10
8620-305	Promote Equality, Diversity and Inclusion in the Workplace	3	3	15
8620-301	Manage Team Performance	3	4	21
8620-306	Manage Individuals’ Performance	3	4	20
8620-308	Chair and Lead Meetings	3	3	10
8620-309	Encourage Innovation	3	4	14
8620-310	Manage Conflict within a Team	3	5	25
8620-311	Manage Conflict within a Team	3	5	35
8620-314	Collaborate with other Departments	3	3	14
8620-316	Participate in a Project	3	3	19

Group 2

Reference	Unit Title	Level	Credit Value	GLH
8620-208	Health and Safety Procedures in the Workplace	2	2	16
8620-209	Store and Retrieve Information	2	4	19
8620-210	Handle Mail	2	3	15
8620-211	Employee Rights and Responsibilities	2	2	16
8620-212	Deliver Customer Service	2	5	27
8620-213	Understand Customers	2	2	17
8620-214	Resolve Customer Service Problems	2	5	22
8620-318	Resolve Customer Service Problems	3	4	18
8620-319	Develop a Presentation	3	3	11
8620-320	Develop a Presentation	3	3	17
8620-323	Develop a Presentation	3	4	22

Barred Unit Combinations

This unit Is barred against this unit

8620-206 Contribute to Meetings in a Business Environment/ 8620-308 Chair and Lead Meetings
8620-207 Principles of Equality and Diversity in the Workplace/ 8620-305 Promote Equality, Diversity and Inclusion in the Workplace

Benefits for individuals

● Take control of your personal development
● Communicate clearly and confidently
● Engage and support your team
● Build positive and productive relationships at work
● Get a nationally recognised qualification.

Benefits for employers

● Team leaders with proven ability to perform
● Team leaders who are competent to manage people and relationships
● Better communication and collaboration in teams
● Team leaders with the ability to self-manage.

The units in this qualification focus on the essential skills learners need to develop
as team leaders. There are five mandatory units, looking at the principles of team
leading and management, workplace communication, understanding business
and personal development. Plus there is a wide selection of optional units to build
management skills in a variety of areas such as customer service, health and safety and
performance management.

Progression

This qualification will provide progression opportunities to other qualifications such as:
● ILM Level 3 Diploma in Management
● ILM Level 4 NVQ Diploma in Management
● ILM Level 4 Diploma in the Principles of Leadership & Management.