Who is the ILM Level 2 Diploma in Team Leading for?
This combined knowledge and competency based qualification is ideal for new
team leaders who want to develop themselves as leaders and managers. It
provides learners with the opportunity to learn and implement the core skills
needed in today’s dynamic business environment.
Qualification Overview
Qualification Title | Credit Value | Total Qualification Time | Structure |
---|---|---|---|
Level 2 Diploma in Team Leading QAN: 601/3216/4 | 40 | 400 hours | ● Two hours induction ● At least five hours tutorial support ● Five mandatory units (22 credits) ● Minimum of 12 credits from Group 1 ● Maximum of 6 credits from Group 2 |
Level 2 Diploma in Team Leading
Rules of Combination For ILM Level 2 in Team Leading
- Five mandatory units (22 credits)
- Minimum of 12 credits from Group 1
- Maximum of 6 credits from Group 2
- Some units are barred against each other, see table below
*Refer to table below for unit details
Mandatory Units for ILM Level 2 Diploma
Reference | Unit Title | Level | Credit Value | GLH* |
---|---|---|---|---|
8620-200 | Manage Personal Performance and Development | 2 | 4 | 18 |
8620-201 | Communicate Work-Related Information | 2 | 4 | 23 |
8620-202 | Lead and Manage a Team | 2 | 5 | 25 |
8620-203 | Principles of Team Leading | 2 | 5 | 37 |
8620-204 | Understand Business | 2 | 4 | 32 |
*Credit value **Guided learning hours
Optional Units for ILM Level 2 Diploma
Group 1
Reference | Unit Title | Level | Credit Value | GLH* |
---|---|---|---|---|
8620-205 | Develop Working Relationships with Colleagues | 2 | 3 | 19 |
8620-206 | Contribute to Meetings in a Business Environment | 2 | 3 | 7 |
8620-207 | Principles of Equality and Diversity in the Workplace | 2 | 2 | 10 |
8620-305 | Promote Equality, Diversity and Inclusion in the Workplace | 3 | 3 | 15 |
8620-301 | Manage Team Performance | 3 | 4 | 21 |
8620-306 | Manage Individuals’ Performance | 3 | 4 | 20 |
8620-308 | Chair and Lead Meetings | 3 | 3 | 10 |
8620-309 | Encourage Innovation | 3 | 4 | 14 |
8620-310 | Manage Conflict within a Team | 3 | 5 | 25 |
8620-311 | Manage Conflict within a Team | 3 | 5 | 35 |
8620-314 | Collaborate with other Departments | 3 | 3 | 14 |
8620-316 | Participate in a Project | 3 | 3 | 19 |
Group 2
Reference | Unit Title | Level | Credit Value | GLH |
---|---|---|---|---|
8620-208 | Health and Safety Procedures in the Workplace | 2 | 2 | 16 |
8620-209 | Store and Retrieve Information | 2 | 4 | 19 |
8620-210 | Handle Mail | 2 | 3 | 15 |
8620-211 | Employee Rights and Responsibilities | 2 | 2 | 16 |
8620-212 | Deliver Customer Service | 2 | 5 | 27 |
8620-213 | Understand Customers | 2 | 2 | 17 |
8620-214 | Resolve Customer Service Problems | 2 | 5 | 22 |
8620-318 | Resolve Customer Service Problems | 3 | 4 | 18 |
8620-319 | Develop a Presentation | 3 | 3 | 11 |
8620-320 | Develop a Presentation | 3 | 3 | 17 |
8620-323 | Develop a Presentation | 3 | 4 | 22 |
Barred Unit Combinations
This unit Is barred against this unit
8620-206 Contribute to Meetings in a Business Environment/ 8620-308 Chair and Lead Meetings
8620-207 Principles of Equality and Diversity in the Workplace/ 8620-305 Promote Equality, Diversity and Inclusion in the Workplace
Benefits for individuals
● Take control of your personal development
● Communicate clearly and confidently
● Engage and support your team
● Build positive and productive relationships at work
● Get a nationally recognised qualification.
Benefits for employers
● Team leaders with proven ability to perform
● Team leaders who are competent to manage people and relationships
● Better communication and collaboration in teams
● Team leaders with the ability to self-manage.
The units in this qualification focus on the essential skills learners need to develop
as team leaders. There are five mandatory units, looking at the principles of team
leading and management, workplace communication, understanding business
and personal development. Plus there is a wide selection of optional units to build
management skills in a variety of areas such as customer service, health and safety and
performance management.
Progression
This qualification will provide progression opportunities to other qualifications such as:
● ILM Level 3 Diploma in Management
● ILM Level 4 NVQ Diploma in Management
● ILM Level 4 Diploma in the Principles of Leadership & Management.