Mental Health Awareness Course

Stress management

Mental Health Awareness Courses – 1 Day

Our Mental Health awareness courses teaches people how to recognise those critical warning signs that may develop into Mental Health issues. It also helps the learner understand those with existing Mental Health conditions. It is critical that the learner knows what to do in these cases as a physical First Aid Course does not provide you with the knowledge and skill to treat these significant and sensitive cases.

What Makes Our Offer Different

Our training is provided by ex-front line Army medics with 12 years real life experience. Our expert team will give you the  confidence, knowledge and skills to help not only in the workplace but also in your personal life. Our lead trainer with   military combat medic experience has military commendations for bravery and top level commander awards . An authentic individual she is not just a trainer but brings real world inspirational experience to our programmes for our clients to benefit from. These are not just classroom chalk and talk trainers – they can walk the talk being real people with real life experiences to help learners.

We can also offer bespoke trade and job role specific training.

Course Overview

This  is 1 or 2 day course, mainly classroom based with both a theory and practical element. The practical assessment is continuous observation by the trainer with the theory  done as a professional discussion. This  limits the pressure of assessment environments.

We focus on likely events that could occur in your work place to make it as relevant as possible. We provide a realistic approach  with a focus on how you can make a real difference in the workplace when the need arises.

Entry Requirement

No previous experience is required

Course Structure

The content of the course will cover how to deal with the following:

  • Recognising signs and symptoms
  • Types of Mental health and possible causes
  • Initial treatment and help
  • Questioning techniques
  • Self-Harm awareness
  • Support networks and advice centre
  • Post mental health care
  • Working with those that have mental health
  • Identifying triggers
  • Understanding your role and responsibilities
  • Stress and its management
  • Effective listening techniques
  • Basic coaching and mentoring of a Mental Health patient
  • Effective communication during First Aid treatment
  • Dealing with aggressive patients
  • Legislation and guidelines
  • Reporting procedure
  • Crisis First Aid
  • Red flag language

In addition to this we can also provide a Patient Handling Course, this is for those that have a duty of care for those that have Mental Health conditions

How is the Course Delivered?

The course is mainly theory based and is delivered over 1 day or 2 days. It will provide you with the knowledge and understanding of the different stages of Mental Health as well as the treatment for those that suffer with it. You will be able to identify the development of Mental Health issues and learn effective communication skills to address emerging and existing conditions

Our Credentials

Francesca Burrows Joins Call of the Wild

We are a multi-award winning Company delivering training for nearly 20 years. As an established course provider, we are accredited with the awarding body Qualsafe Awards. This course is delivered by our experienced trainers who have extensive knowledge and experience in First Aid across numerous job roles.


This is optional, if you require in-house training there will be no charge for the certificate. If you would like a Qualsafe certificate it is an extra £10 per person.


One Day Mental Health Awareness Course (in-house certification)

This will provide an overview and understanding of the topics listed.

Cost – £1,890* plus VAT for groups of up to 14

Two Day Mental Health Awareness Course (accredited)

In depth development of the theory, techniques with worked through examples. Peer reviews and group action planning applicable to your individual organisation.

Cost – £3,780* plus VAT for groups of up to 14
*Prices for delivery at our centres in Wales or client premises. Bespoke prices for delivery at alternative locations.

Level 3 Award in Mental Health First Aid

The two-day course is specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support. Click here for more information about this in-house or open course.

Cost – £200 + VAT pp for online delivery


This is up to you, it can be held at our residential training centre , we can  come to you, or we can hire venues at a convenient location.

Other First Aid Courses Available

First Aid At Work | Emergency First At Work | First Person On ScenePaediatric First Aid Course | Level 3 in Mental Health First Aid  | Administration of Medical Gases