Karoline Whittington - Call of the Wild

Karoline Whittington

Head of Quality & Performance Compliance

Karoline is our quality and performance manager overseeing the the quality of delivery to our clients. She also manages a team of assessors delivering ILM Management Qualifications at Level 3, Level 4 and Level 5, Team Leading Level 2; by encouraging , supporting and motivating the assessors to meet their monthly targets for portfolio submission and review target submission

Karoline has extensive knowledge of assessing and internally verify NVQ/QCF portfolio’s for Management levels 3, 4 and 5, Customer Service levels 2 and 3, Business Administration levels 2 and 3 and also Team Leading level 2.

Karoline has a range of relevant qualifications

  • BTEC Diploma in Management and Leadership L5
  • L4 Learning Coach
  • Diploma in Management L5
  • Professional Trainer Certificate
  • L 4 Advanced Health and Safety in the Workplace
  • Further Adult Education Teaching Certificate Assessor Awards D32/33
  • Verifier Award D34
  • L3 Essential Skills Wales – Communication
  • L3 Essential Skills Wales – Application of Number
  • L3 Essential Skills Wales – Information Communication Technology

The team have been fantastic, very supportive and helpful with completing the units we have covered together, with completing the required learning and in understanding the course. You have always been available for support and guidance through the units on the course, answering any question or helping with any part of the course I have struggled with. I’ve really enjoyed working with Call of the Wild, I have found it very professional, easy to work with and I feel I have gained a lot through both courses I have completed with Call of the Wild. I have found all tutors/assessors I have come into contact with to be extremely helpful and professional. I have examined my role and how to undertake this successfully in more detail, reviewing and learning more about different aspects which has been extremely valuable. I feel I now understand more about how to be an effective team leader.

J.MacDonald, 19th May 2025
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