Karoline Whittington - Call of the Wild

Karoline Whittington

Head of Quality & Performance Compliance

Karoline is our quality and performance manager overseeing the the quality of delivery to our clients. She also manages a team of assessors delivering ILM Management Qualifications at Level 3, Level 4 and Level 5, Team Leading Level 2; by encouraging , supporting and motivating the assessors to meet their monthly targets for portfolio submission and review target submission

Karoline has extensive knowledge of assessing and internally verify NVQ/QCF portfolio’s for Management levels 3, 4 and 5, Customer Service levels 2 and 3, Business Administration levels 2 and 3 and also Team Leading level 2.

Karoline has a range of relevant qualifications

  • BTEC Diploma in Management and Leadership L5
  • L4 Learning Coach
  • Diploma in Management L5
  • Professional Trainer Certificate
  • L 4 Advanced Health and Safety in the Workplace
  • Further Adult Education Teaching Certificate Assessor Awards D32/33
  • Verifier Award D34
  • L3 Essential Skills Wales – Communication
  • L3 Essential Skills Wales – Application of Number
  • L3 Essential Skills Wales – Information Communication Technology

I can easily envision who I want to be as a leader moving forward, what changes I can make to become that leader, and also what resources I can use in future to improve myself internally. Keep up the good work and continue inspiring future leaders and helping others discover their hidden talents and skills

Sue, National Retailer, December 2025
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