Karoline Whittington - Call of the Wild

Karoline Whittington

Head of Quality & Performance Compliance

Karoline is our quality and performance manager overseeing the the quality of delivery to our clients. She also manages a team of assessors delivering ILM Management Qualifications at Level 3, Level 4 and Level 5, Team Leading Level 2; by encouraging , supporting and motivating the assessors to meet their monthly targets for portfolio submission and review target submission

Karoline has extensive knowledge of assessing and internally verify NVQ/QCF portfolio’s for Management levels 3, 4 and 5, Customer Service levels 2 and 3, Business Administration levels 2 and 3 and also Team Leading level 2.

Karoline has a range of relevant qualifications

  • BTEC Diploma in Management and Leadership L5
  • L4 Learning Coach
  • Diploma in Management L5
  • Professional Trainer Certificate
  • L 4 Advanced Health and Safety in the Workplace
  • Further Adult Education Teaching Certificate Assessor Awards D32/33
  • Verifier Award D34
  • L3 Essential Skills Wales – Communication
  • L3 Essential Skills Wales – Application of Number
  • L3 Essential Skills Wales – Information Communication Technology

Karoline has been excellent to work with throughout the programme. She has provided thorough and well‑structured guidance, helping me navigate the requirements of each unit with clarity. Her feedback and support have made the process straightforward and easy to manage, while ensuring I clearly understood what was required to meet the assessment criteria. My experience with Call of the Wild has been very positive. The programme has been well organised, with a clear and straightforward structure for progressing through each unit. The overall process has been supportive, efficient, and easy to engage with from start to finish. The learning has been directly beneficial to my role, as I was able to select units aligned to my ongoing work. The reflective nature of the assessments encouraged me to critically consider real, day‑to‑day challenges, providing greater focus and structure to my work while ensuring the learning was clearly contextualised to my professional responsibilities.  

Iestyn, Third Sector/Charity, March 2026
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