Karoline Whittington - Call of the Wild

Karoline Whittington

Head of Quality & Performance Compliance

Karoline is our quality and performance manager overseeing the the quality of delivery to our clients. She also manages a team of assessors delivering ILM Management Qualifications at Level 3, Level 4 and Level 5, Team Leading Level 2; by encouraging , supporting and motivating the assessors to meet their monthly targets for portfolio submission and review target submission

Karoline has extensive knowledge of assessing and internally verify NVQ/QCF portfolio’s for Management levels 3, 4 and 5, Customer Service levels 2 and 3, Business Administration levels 2 and 3 and also Team Leading level 2.

Karoline has a range of relevant qualifications

  • BTEC Diploma in Management and Leadership L5
  • L4 Learning Coach
  • Diploma in Management L5
  • Professional Trainer Certificate
  • L 4 Advanced Health and Safety in the Workplace
  • Further Adult Education Teaching Certificate Assessor Awards D32/33
  • Verifier Award D34
  • L3 Essential Skills Wales – Communication
  • L3 Essential Skills Wales – Application of Number
  • L3 Essential Skills Wales – Information Communication Technology
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I have found working with Lou absolutely fantastic – She quickly figured out my learning style and strengths and helped me to really make progress after not feeling I had made so much with my previous tutor. She has been supportive, and  is very knowledgeable, and I could tell that she had been a manager and that she had worked in business so that when she was coaching me and we were in discussion the advice was useful and real. Call of the Wild has been a great course provider and has met the needs of me and the other learners in the business. I have spoken to all other learners at the business who have not had anything negative to say. I feel that completing this ILM level 5 in business management and leadership has helped me so much in my role – when I have to provide reports, when I plan and when I build relationships. It has also reminded me to keep evidence of everything that goes on and I now notice things in business and in my department that I hadn’t before. During my time doing this course I have implemented new policies and approaches in my department which I wouldn’t have had the confidence to do before.  

F. Church, 6th October 2025
Head Office: Ty Anturiaeth, 83 Church Rd,
Seven Sisters, Neath, GB, SA10 9DT

Tel: 01639 700 388
Email: info@callofthewild.co.uk

© 2025 Leadership Training Courses UK – High Performance Team Training. - Company Registration Number: 3529125

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