Case Study: Health and Safety

Coastal Housing

Managing safely

Key Data

Client: Coastal Housing
Focus: IOSH managing safely
Objectives: Improve their risk management system within the maintenance and repairs team
Delegate Number: 40
Venue: South Wales

Background

A client who Call of the Wild have worked with extensively on a number of different business areas

Objectives

The organisation took a proactive approach to further improve their risk management system within the maintenance and repairs team

Programmme

Part of the solution was to deliver a bespoke IOSH Managing Safely course to all of the supervisors, which enabled them to fully understand their responsibilities for health and safety by applying Coastal Housing Group policy and procedures. Additionally, the organisation needed to ensure that all risk assessment actions were being completed by the maintenance and repairs team, which consist of a variety of construction trades (muti-skilled, plasterers, carpenters, electricians, plumbers etc.) Part of the solution was for the staff to receive bespoke training in actual working situations, namely, void properties. The content was related to significant hazards faced, and was primarily focused on ensuring that all staff apply the requirements of subsequent method statements rigorously.

Staff
Darren Rodrigues , Health and Safety Training Manager

Testimonial

“I know H&S is a subject many approach with trepidation and its only because I appreciate your approach that the message is conveyed in a much more positive way and makes people want to do the work, and this is all credit to you and your learning techniques – it also makes me feel more justified in engaging your services and it’s not just me!”
“Several of the attendees have asked to shadow me (thanks for that!) and have actually said they now understand why I say what I say and want to set up meetings to take forth their learning into the work practices and are now asking to do RA’s etc so for me, its ‘mission accomplished’.”
Rod Gregory: Facilities Manager Coastal Housing

Magor Designs

Magor designs

Key Data
Client: Magor Designs
Focus: IOSH Managing Safely – Bespoke
Objectives: To provide first line managers with the necessary knowledge skills and behaviours to manage health and safety.
Delegate Number: 6
Venue: South Wales

Background

A client who Call of the Wild has worked with on a number of different management focused programmes.

Objectives

Magor Designs Limited is a very successful engineering company based in the Neath Valley that has retained the majority of their employees for decades. Therefore, a programme was required that needed to enhance how Health and Safety was considered at operational level.The organisation felt that the conduit to their success was ensuring that first line managers were inspired to initiate behavioural change.

The Solution

Part of the solution was to deliver a bespoke IOSH Managing Safely course to all of the shift team leaders. The delegates were expected to apply theory directly to company systems and procedures, and present their findings before each session. Thereafter, an ongoing programme of evaluation was applied designed to measure the impact of the programme.

Staff
Darren Rodrigues, Health and Safety Training Manager

Testimonial

“ We are hugely impressed and enthused at all levels in the company by the IOSH programme delivered by the Call of the Wild Team. It was focused and tailored, delivered in a no nonsense manner in a style and language that has really engaged the attendees. The commitment to and passion for the subject is completely infectious – this is so far beyond a traditional delivery of dare I say essential but dry matter –in 30 plus years in leadership I can honestly say I have not seen a programme gain such immediate buy in and enthusiasm from the delegates”